Your Single Source Generator Service Provider

Ultimate Service Associates (USA) is the nation’s premier generator set maintenance and repair management organization. Since the company began, we have maintained great client retention. Many of our current clients are Fortune 500 companies and chose USA over all of the other available options. Why did they choose us? We offer clients, with a nationwide network of generator sets, a unique service that includes:

• A single point of contact for all generators nationwide
• Expert generator knowledge
• 365 days a year, 7 days a week, and 24 hour a day personal service
• Unparalleled communication with our clients
• Timely and personalized scheduling
• Detailed reporting before, during, and after the service
• Standardized and managed pricing
• Billing management and service that is dedicated to our clients complete generator system management

Downtime Figures Not For the Faint of Heart

Can your organization afford to lose $100,000 per hour? That’s now the staggering price tag associated with just 60 minutes of downtime, according to a recent ITIC study. Even more concerning, since the firm first started tracking data in 2008, the average cost of a single hour of downtime has skyrocketed more than 25 percent.

Keep in mind this is only an average. For many organizations, the costs are significantly higher. Delta, for instance, estimated that the December power outage at Hartsfield-Jackson Atlanta International last year cost the airline up to $50 million in revenue.

It’s important to remember that downtime isn’t only about dollars. A negative experience can significantly damage your organization’s reputation and cause customers to flee to your competitors. Data and monetary losses from unplanned outages can even cause a company to go out of business.

While the industry downtime average is dependent on many factors, and monetary losses vary based on a broad range of elements — including revenue, business type, outage duration, the number of people affected and the time of day an outage strikes — it’s safe to say that downtime is a demon to be avoided at all costs.